Frequently Asked Questions

Everything you need to know about shopping with Hygeia Health.

What is the typical shipping timeframe for orders?

We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions to ensure a perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express. We also offer express checkout options through PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Hygeia Health, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2026.

Can I track my order once it has been shipped?

Yes. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.